Thursday, March 28, 2024

#JuaForSure mobile app to curb Kenya Power fraudsters

#JuaForSure mobile appLast year on 6th October 2014 journey for justice against Daniel Moseti
and Dennis Nyabira who fraudulently obtained Sh230,000 from Kenya power
customers began. The two suspects were accused of falsely presenting
themselves as Kenya Power workers to people requiring an electricity
connection.

The two are accused of being part of a gang of tricksters who have been
targeting electricity customers in Nyanza, North Rift and Western
region. According to Kenya Power security reports, there has been an
increasing amount of fraud incidences in rural areas.

To curb the rising Kenya Power has launched a mobile service dubbed
#JuaForSure to empower customers verify bona fide Kenya Power employees.

To use the #JuaForSure service, via USSD, one needs to make sure that
the person in front of them is the same person on the staff ID that they
are holding. You should then SMS the staff ID number to 95551 e.g. if
the staff number is KP1111 their ID would be the 1111.

When inquiring about an employee one should add “E” before the ID
number, and when verifying a contractor one should add “C” before the ID
number.

The service then supplies you with the confirmation of the staff number,
their national identification number, their division and their station.
Once empowered with this information the customer will be able to tell
if they are dealing with legit individuals.

Moreover Kenya Power has ensured that once you find yourself confronted
with a fraudster you can report them immediately on the Anti-Fraud
hotline number, 0718-999-000.

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